Skip to main content

Loading...

Forward 2026: What Flip's Conference Revealed About the Future of Frontline Work

Learn more

Dr. Franzi Finkenstein

Associate Content & Search

Dr. Franzi Finkenstein is part of the Content & Search team at Flip, writing about digital communication, employee engagement and AI–human connections. Drawing on a humanities PhD and extensive editorial experience, she focuses on how digital technology is reshaping the future of work and explores how employee health and wellbeing in modern workplaces can be improved.

Franzi's most recent posts

Healthcare worker in a clinic using a smartphone.

Identity Access Management

Passwordless authentication removes the password from the login process. Learn how it works, why it is safe, and what it means for frontline teams in 2026.

Employee in a warehouse using a smartphone for communication.

Future of work

Most intranets never reach the frontline. See how an employee app closes the gap, and why it matters more as AI arrives on the shop floor.

Workflow engine

Why WhatsApp Business falls short for internal use, and how to choose a secure WhatsApp alternative for frontline teams.

Illustration of diverse frontline workers using mobile apps for communication.

Employee app

Will your frontline actually open Microsoft Teams? This 2026 guide compares Microsoft Teams vs a frontline employee app on adoption, cost and AI.

Employees using mobile apps for scheduling and communication

Employee app

A 2026 guide to what an employee app really costs for your frontline workforce. Per-user vs flat-rate, hidden fees, build vs buy.

Speaker on stage at Forward 2026 conference.

Future of work

What Flip Forward 2026 revealed about AI and frontline tech

Illustration of frontline workers using mobile devices for communication.

Employee app

No desk, no company email — no problem. Learn what deskless worker software does, what to look for, and how AI is transforming frontline teams in 2026.

Frontline workers using an app for communication and task management.

Employee app

Discover what a frontline worker app really does, and why 2.7 billion deskless employees can't afford to go without one.

Woman designing apps with floating UI elements, showcasing no-code app building.

Identity Access Management

A no code app builder lets non-developers create production-ready apps without writing code. Compare the best no code platforms for frontline teams in 2026.

Worker using a smartphone with a digital lock symbol.

Identity Access Management

Multi factor authentication protects frontline teams from stolen credentials. Learn the methods, factors and adaptive systems that actually work in 2026.

Warehouse worker talking on a phone with products in the background.

Identity Access Management

Discover how identity fabric architecture unifies identity and access management for frontline teams, secures AI agents, and prepares enterprises for 2026.

Diverse team of warehouse workers in safety vests using a tablet.

Identity Access Management

Passkey login in the enterprise: how passwordless sign-in works, including for frontline workers without smartphones, shared devices, and FIDO2 setups.