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Before you go, see the impact.
Here's what a connected frontline actually delivers for your business.

Explore the value

Flip Raises $25 Million to Bring AI to Deskless Workers.

Read full press release.

The app connecting the freshest food and beverage teams

Flip puts everything prepping, cooking, serving, and delivery teams need in their pockets, on the phones they already carry. It connects one location or an entire estate, so staff stay current on products, promotions, processes, and training without a corporate email or shared PC. The results are concrete: EDEKA distributes shift rotas 54% faster, REWE connects 150,000 employees across 3,700 stores, and 79% of GLS transport partners feel better informed.

UI of a food service employee app with EDEKA, Ben & Jerrys, and KFC interfaces.
Queensway (KFC) TEDi REWE Coca-Cola Ben & Jerry's ANZ NQ64 Sonderpreis Baumarkt EDEKA Rossmann EDEKA SΓΌdwest Kodi toom Queensway (KFC) TEDi REWE Coca-Cola Ben & Jerry's ANZ NQ64 Sonderpreis Baumarkt EDEKA Rossmann EDEKA SΓΌdwest Kodi toom

Fast-moving F&B teams outrun their own communication

Food service runs on split shifts, high turnover, and multiple sites, so head-office tools never reach the people on the floor. Rotas live on a noticeboard, updates travel by word of mouth, and 30% of hospitality employees name ineffective communication as a core challenge. An employee app made for F&B keeps every shift informed in real time.

KFC employees celebrating with enthusiasm indoors.

What a food service team can do with Flip

B2B-SaaS UI empowering employees with posts and IT updates.

Reach Every Employee

Reach anyone, anywhere, in a click. Connect employees across one, many, or all locations and keep them current on products, promotions, processes, and training.

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Messaging interface with voice note and video call features for employee communication.

Chats

Give employees quick answers. Instant one to one and team messaging lets staff answer customer questions without leaving their posts.

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Software poll UI for choosing sales prizes with 40% selecting cash bonus.

Feedback

Get feedback from the floor. Gather insight through polls, posts, and comments, so head office and other sites learn what is working.

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AI-assisted time off request interface with options for PTO policies.

Shift Planning

Streamline shift planning. Staff check schedules, swap shifts, and share availability from anywhere, ending bulletin boards and last-minute ring-arounds. Complete everything using Ask AI, in simple steps.

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EDEKA
'Our business moves fast, but with Flip, we're finally able to keep up. Everyone on our team feels informed and in the know in no time'
Alexander Elskamp
Owner EDEKA Elskamp,

Flip Intelligence: the AI suite for food and beverage

Flip Intelligence is the AI of Flip. It combines Ask AI, pre-built Agents, and Flip Flows on top of your Knowledge Base, so crews get answers and complete processes in the middle of service.

Build your own F&B apps with Flip Fusion

Flip Fusion is Flip's AI app builder. Describe the app you need in plain language and Fusion builds and ships a full mini-app across sites in minutes, with no engineering. Ask for a food-safety checklist app, a wastage-logging app, or a shift-handover app, and it is live on crew phones the same day. Every Fusion app is a Flip mini-app, so it inherits identity, permissions, and compliance by design.

FLIP & BEN & JERRY'S

A simple, digital solution for a complex,

physical business

Optimize the frontline employee experience and

unlock efficiencies​

Mobile app interface for employee tasks, shifts, and payroll in food service.

Ready to have a real impact?

  • πŸ‡©πŸ‡ͺ Made in Germany: Hosting in the EU, GDPR-compliant, ISO 27001-certified

  • πŸ”’ Data security: End-to-end encryption, no access to private smartphone data

  • ⚑ 95% usage rate: Higher than the industry average (30-60%). Flip actually creates added value for employees

  • πŸš€ Fast implementation: Rollout without email address required, 24-hour support

ISO 27001 Certified badge, Information Security Management, blue and gray circular logo. AICPA SOC logo, blue circle, text: AICPA SOC aicpa.org/soc4so SOC for Service Organizations. Badge: Leading Product, ClearBox Choice 2026. ClearBox Choice 2026 AI Innovator badge
A man in a red cap using a phone; app interface shown beside him.

FAQs

What is an employee app for food service?

It is a mobile-first platform that connects deskless food and beverage workers, in the kitchen, on the floor, or delivering, with communication, scheduling, training, and feedback tools on their own phones. Flip is an employee app for food service trusted by KFC and Coca-Cola.

How does Flip speed up shift planning in restaurants?

Staff view schedules, share availability, and swap shifts from the app, so managers stop chasing people by phone. EDEKA distributes rotas 54% faster with Flip.

Do food service staff need a corporate email to use Flip?

No. Flip is built for frontline F&B workers without corporate email. Employees sign in on their own smartphone and immediately see what is relevant to their role and location.

Can Flip support multilingual food service teams?

Yes. News, channels, and chats include one-tap live translation, so every employee reads and writes in their preferred language.

How does Flip help with customer service?

It gives staff instant access to product and promotion information and lets them message a colleague without leaving their post, so customer questions get answered faster.

Can I build custom F&B apps without engineers?

Yes. Flip Fusion, Flip's AI app builder, lets you describe an app in plain language, for example a food-safety checklist or a wastage log, and ships it across sites as a mini-app in minutes, with permissions and compliance built in.

How do crew members without a work email sign in securely?

Through Frontline Identity, each team member gets a passwordless login via passkeys and QR-code activation in about two steps, with single sign-on into systems like your POS and scheduling, and full governance for fast seasonal onboarding and instant offboarding.

Is Flip secure for a multi-site food service business?

Yes. Flip is ISO 27001 certified, EU hosted, and GDPR compliant, with encryption and no access to private smartphone data.