When Workplace from Meta announced it was winding the platform down , the search for a successor became urgent, but the deeper problems existed long before then.

• Getting important information out to line-level team members at speed was challenging, and delays on a casino floor have an immediate operational cost.

• Engagement inside individual departments needed lifting , not just top-down announcements but genuine two-way connection.

• Any replacement had to work for a deskless, mobile-only workforce , and it had to meet legal and IT requirements before a single employee was onboarded.

Sky River Casino did not simply default to the nearest alternative. The team ran a considered evaluation of other tool providers alongside Flip before making a decision.

Why Sky River Casino chose Flip

The decision to choose Flip came down to three factors:

At its core, Sky River Casino's choice centers on finding the right strategic partner . Rather than focusing strictly on a checklist of features, the deciding factor was complete confidence that Flip, with Enablo’s system migration and implementation expertise, was equipped to seamlessly replace Workplace.

Deskless rollouts to nearly 1,800 employees who lack company email addresses is challenging. Sky River Casino addressed this by meeting staff where they gather, integrating the Flip rollout into major employee appreciation events. Supported by cash and prize raffles for on-the-spot sign-ups, this approach reached gatherings that regularly draw over 1,100 attendees.

The result was momentum. Adoption built at the events themselves, and the whole program, from contract signature to full migration and deployment, happened in months. Enterprise-standard Legal and IT security reviews were the only hurdles, with all parties ensuring the process remained swift and efficient.

Flip has become the primary daily hub for Sky River Casino's frontline staff. Key Flip communication features drive their everyday operations, directly addressing each core challenge the team targeted.

For the Internal Comms and HR team, the change is operational as much as cultural. Bringing external resources into a single app has made everyday tasks faster and, in some cases, unnecessary. Employees now feel more connected because they no longer have to hunt for information, it comes directly to them.

Sky River Casino's plan for the next twelve months is to do more of what is already working: more activities, more polls, more initiatives that pull the frontline together. That trajectory also sets the property up neatly for the next layer of the platform.

Flip is an AI employee experience platform for frontline teams, not only a communication tool, and the foundations Sky River Casino has already built point straight at it. The team has quietly turned Flip into a knowledge hub, with total rewards resources, policies and quick links all living in one place . That is precisely the content base that Flip Intelligence draws on, so that Ask AI can let an employee simply ask a question, in their own words, and get the right benefits or policy answer pushed back to them on the device they already carry.

Guided processes that HR runs by hand today, from onboarding a new hire to a recognition campaign, are the kind of step-by-step journeys Flip Flows is built to automate. None of this replaces what Sky River values most, the human hospitality on the floor. It simply gives the team an obvious next step whenever they are ready to take it.

Speaking from an HR perspective, Garron Dumas is crystal-clear on what he would suggest to his peers in the same hospitality industry:

Sky River joins a growing group of frontline-heavy operators using Flip to reach deskless teams. In the United States, West Shore Home rolled Flip out to 3,000 employees, including 2,000 field installers across more than 40 locations. In the United Kingdom, Safestore reached 94 percent adoption and went live in six weeks.