The AI Employee Experience Platform for Frontline Workers

Flip is an AI employee experience platform for frontline and deskless workers. It combines internal communications, HR self-service, AI workflows, and identity management in a single mobile app — designed for employees who don't have a company email address, a desktop PC, or reliable access to traditional enterprise tools.

A frontline employee experience platform is a digital solution that connects deskless workers (retail staff, warehouse employees, restaurant teams, etc.) to everything they need at work – from communication and company knowledge to everyday tasks and HR services – usually through a mobile app. Unlike traditional intranets designed for desk workers, these platforms are optimised for mobile devices and areas with poor connectivity.

Flip uses passwordless authentication — including passkeys, invite codes, and QR-based activation — so frontline workers can log in securely from their phone without needing an email address or a corporate device. Managers can provision access for entire teams in minutes, and workers are authenticated, role-aware, and compliant from their first sign-in.

Flip is used by enterprises with large frontline workforces across retail, manufacturing, logistics, food service, and healthcare. Customers include Bosch (400,000+ employees), REWE (150,000 users across 3,800 markets), KFC Queensway Europe, PENNY, MAHLE, and Safestore. The common thread: most or all of their employees are deskless workers without a company inbox.

Traditional intranets are built for desk-based employees with corporate email accounts and laptops. Flip is built mobile-first for deskless workers — it works offline, requires no email address to access, and is designed for people with three minutes between shifts, not three hours at a desk. Bosch replaced physical factory information kiosks with Flip. At elasto, the company's last intranet post was published on 5 August 2021 — the platform was abandoned entirely in favour of Flip.

Flip's AI layer includes an AI knowledge assistant (Ask AI), AI-powered workflow automation, the Flip Fusion AI app builder, and the AI Agent Gateway for connecting external tools like SAP, Jira, and Salesforce. Workers can ask questions in natural language and get instant, role-aware answers — without leaving the app. Business teams can build complete AI-powered apps and workflows without writing a single line of code.

Safestore rolled out Flip across 200 stores in 6 countries in 6 weeks. Ben & Jerry's ANZ reached 70% adoption within 3 days of launch. The big bechtold group connected 3,000 employees across 30+ companies in 7 weeks. Deployment speed depends on company size and SSO configuration, but Flip is designed for fast, low-friction rollout — even for large, distributed workforces.

If you look on the internet, you’ll find claims like 'for as little as the cost of a latte macchiato.' We could make similar statements, but we don’t really see the value in doing so. The actual cost of an employee platform depends not only on the number of employees in your company but also on the features you want to use and the integrations you require. Instead, get in touch with us today. We'll prepare an individual quote that is based on your needs and contains precise figures – without comparisons to the price of a hot drink.