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KNOWLEDGE BASE
Put internal knowledge at their fingertips
Think of Knowledge Base like an company intranet or wiki – but personalised for every employee and built for the realities of frontline work.
Centralise everything from SOPs to HR policies and make them searchable, secure, and instantly accessible from the app employees use every day.
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Bring your content to the fore – and the floor
Liberate your content from your inaccessible corporate intranet and bring it to life for every employee in a simple, engaging way.
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Reliable info on hand for employees
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Fewer questions for managers
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Less support tickets for HR and IT
'We finally have one home for policies, benefits, and all the things employees actually ask about. It’s simple, easy to access, and saves everyone time.'
All the know-how. All in their pocket.
From outdated SOPs to buried HR policies, frontline workers waste hours hunting down information. Knowledge Base centralises your most important info, streamlines updates, and makes it easy to access anytime, anywhere.
Create polished articles in minutes
Create professional articles from scratch or let Ask AI do the heavy-lifting – whipping up drafts, researching other content, or putting on the final polish.
Keep things neat with subpages, and make info easy to find with built-in search – so your teams get answers fast, without digging.
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Sync from other sources
Easily embed, display, and distribute content hosted outside of Flip – from SharePoint, Confluence and more. Publish once, update as needed, reach everyone.
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Make access to knowledge friction-free
Knowledge Base lives inside the same app your employees use every day – no extra logins, no learning curve, no hassle.
Built with frontline teams in mind, the experience is clean, intuitive, and effortless to navigate on small screens.
And with advanced permissions baked in, employees only see what’s relevant to them – keeping sensitive info safe and cutting out unnecessary noise.
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Keep everyone up-to-date, at once
Instantly publish important changes – like policy and protocol updates – then notify all relevant employees with in-app alerts.
Better yet, pair Knowledge Base with Flip Flows or Tasks to have employees confirm that they've seen, read, and understood the information.
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Security and control, minus the overhead
Flip’s identity management and advanced permissions make it easy to control who sees what – across Knowledge Base, Ask AI, and beyond.
With SSO and role-based access built in, you get a single, secure system that keeps sensitive info in the right hands – without extra admin load for IT.
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Your knowledge. Your brand.
Shape your Knowledge Base to reflect your organisation. From name and navigation to branding and tone, you decide how it looks and feels.
The result? A space that’s not just useful – but familiar, trusted, and helps strengthen your employer brand, no matter where employees are.
Knowledge²
Knowledge Base is part of Flip Intelligence, an industry-leading suite of AI-powered features for frontline teams.
Pair Knowledge Base with Flip Flows to serve relevant content at the right time, like during onboarding. Or use it to train Ask AI, so employees get verified answers (and their source) in an instant.
Together, your knowledge becomes more than content – it becomes action.
Explore Flip Intelligence)
Talk to us today!
Say goodbye to information silos