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Workflow Engine for Frontline Operations

Automate repetitive, paper-based processes. Slash process times by up to 75 % with mobile workflows your frontline completes in seconds. Design, launch and track mobile workflows with no code, no paperwork and no delays.

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Why manual workflows slow frontline operations

Paper checklists, phone calls and shared spreadsheets still rule daily operations—breeding blind spots, delays and compliance risk.

Over 80 % of frontline workers ¹ still rely on paper-based processes to follow instructions or log work, even though most would be perfectly comfortable with using digital tools.

Around 50% of a frontline manager’s time ¹ disappears into admin and paperwork, time that should go to coaching and problem-solving.

AI-Supported Operations: Knowledge at Lightning Speed

From time-off requests to onboarding messages — Flip’s AI helps HR teams create, personalize, and deliver the right touchpoints in seconds. No forms. No bottlenecks. Just smarter support.

Your workflow operations hub

Flip gives you the tools to manage, monitor, and optimize your workforce — so you can drive productivity and reduce risk at scale.

'Flip has become the heart of our workday it’s where every shift and every journey at Ben & Jerry’s begins.'

Antonio Khant, Operations Manager, Ben & Jerry’s

Operations Flows: Deliver Every Process, Task & Checklist Seamlessly to Your Frontline

Opening & Shutdown Routines +
App-Bildschirm mit Nachtschicht-Checkliste und erledigter Aufgabe.

Mobile checklists guide teams through every start-up or close-down step—whether it’s unlocking supermarket tills or powering down factory machinery. Completed tasks are logged automatically for instant traceability.

Incident Reporting +

Employees submit incident details, photos and location in under a minute. The right manager is alerted instantly so issues get resolved, not buried.

Compliance Policy Sign-off +

Push new or updated policies to every employee, collect digital signatures and quiz for understanding. Automated reminders chase stragglers and time-stamp every sign-off to ensure everything is audit proof.

Feedback & Ideas +

Give your frontline employees the chance to submit feedback and ideas on processes and their daily routines. Routed instantly to the right owner, these insights boost frontline satisfaction and unlock major process improvements when handled right.

40 hours

saved per frontline employee each year . Digital checklists cut an average of 10 minutes from every shift.

Flip customer outcomes

50 %

less admin workload for operations managers once approvals and routine paperwork are automated with Flip Flows.

Flip customer outcomes

15 %

higher frontline employee satisfaction. The Idea & Feedback Flow gives workers a quick voice, boosting engagement & optimizes processes.

Flip customer outcomes

FAQs

What operational challenges does Flip help solve? +

Flip eliminates unnecessary manual processes and disconnected tools. Whether it’s shift planning, safety training or incident reporting, Flip digitizes workflows, centralizes information and enables fast, secure communication in daily operations.

How does Flip support compliance and safety requirements? +

Flip enables digital documentation of safety briefings, trainings, and compliance checklists. You can track who has completed what, all fully traceable and audit proof.

How does Flip support standardised workflows like checklists? +

Flip lets you create digital checklists for store openings, safety checks, maintenance and daily routines. Tasks can be assigned, tracked, and completed directly on mobile. This increases transparency and process reliability.

Can frontline staff report incidents or issues digitally? +

Flip offers mobile forms for incident reporting damage reporting and further reporting issues. These can be submitted quickly via a FlipFlow and are automatically routed to the right contact person.

Talk to us today!

Ready to streamline your frontline workflows?

See how Flip’s Workflow Engine digitises incident reports, checklists and approvals—cutting process times by up to 75 % and giving your teams the answers they need in seconds.

Request a demo