Voice & Video Calls
Call anyone. Anytime. Directly in Flip.
Flip makes it effortless to connect your entire workforce with built-in voice and video calling - no extra tools, no personal numbers required.
Whether your teams are on the frontline, on the move, or remote, you can reach anyone instantly and keep work moving.
The cost of being unreachable
Delayed decisions
When a question can't wait but the right person is unreachable, operations stall. Slow responses mean missed SLAs, lost sales, and frustrated teams
Scattered tools, scattered teams
Private WhatsApp calls, personal phone numbers, and unapproved tools create blind spots for IT and compliance and leave employees without a reliable way to connect
Privacy at risk
Sharing personal numbers with colleagues or customers isn't just uncomfortable. It's a data protection liability and once those numbers are out, there's no taking them back
of frontline workers use unauthorised apps like WhatsApp or Telegram for work communication.
Instantly reach anyone
Call any colleague in one tap — wherever they are. Whether it’s frontline staff, remote teams, or managers on the move, Flip keeps everyone within reach when it matters most.
Keep work moving in real time
Move seamlessly from message to voice or video the moment something becomes urgent. Faster conversations mean faster decisions, helping teams stay aligned and operations run smoothly.
Built for privacy and reliability
No personal phone numbers are ever required, keeping employee data secure and communication fully within your organization. Even in critical moments, Flip provides a reliable way to reach your entire workforce instantly.
'When there's an incident on the floor, our team leads can now video-call the safety manager in seconds. No more running across the building or trying to describe the problem over text.'
Voice & Video Calls
Need to talk? Flip has you covered
1:1 voice calls
Call any colleague directly, as easy as tapping their name
1:1 video calls
Switch on video when the situation calls for a face or a live view
Chat-to-call
Escalate any conversation to a call without leaving the chat
No personal numbers
Employees connect through Flip and their private data stays private
Company directory
Find anyone in your organisation instantly, across all locations
Mobile-first
Designed for smartphones being perfect for teams without a desk
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Want to see Voice & Video Calls in action?
See how Voice & Video Calls can speed up decisions, protect employee privacy, and simplify communication across your entire organisation.
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See your use cases in action
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Better together²
Voice & Video Calls is part of Flip's built-in communication suite. Pair it with Chats for seamless text-to-call escalation, or combine it with Flip Flows to trigger calls as part of automated workflows — like instantly connecting a new hire with their onboarding buddy.
Explore Chats
Frequently asked questions
Consumer apps like WhatsApp weren't built for work. Employees end up sharing personal numbers, IT has no control, and when someone leaves, those group chats stick around. Teams, on the other hand, is designed for desk workers, not someone standing on a factory floor or in a warehouse.
Flip sits right in the middle. Calls happen inside the app employees already use, so there's no number sharing and no app switching. IT stays in control, everything is encrypted, and access can be revoked the moment someone leaves the company. It's enterprise-grade security with a consumer-grade experience.
Think of any moment where a quick call would save 20 minutes of back-and-forth messaging. A store associate needs help identifying a product issue, so they video call a colleague in another branch. A technician on-site needs guidance from an expert who's working remotely. A manager wants to check in with their team across three locations without scheduling a formal meeting.
The key difference is that it all happens in Flip. No switching apps, no calendar invites, no hunting for phone numbers. Tap a name, start the call, solve the problem.
No. This is one of the main reasons companies move away from WhatsApp. With Flip, employees call each other through their work profile. Personal numbers stay personal. When someone leaves the company, their access disappears instantly. No awkward "please leave the group" messages, no lingering contacts on personal devices.
For employees, it means a clearer boundary between work and life. For IT and HR, it means full control over who can communicate with whom.
If your teams already use Flip, there's nothing to install. You enable the feature, and employees can start calling right away. Most companies begin with a specific use case, like shift handovers or incident reporting, and let adoption grow naturally from there.
Because the interface works like any messenger they already know, training isn't really necessary. People figure it out in minutes. The bigger question is usually which teams benefit most, and that's something we're happy to talk through during a demo.