The AI employee experience platform for frontline teams

You can bypass the need for corporate email with an employee app like Flip, which uses phone-based authentication to reach employees through push notifications, instant messaging, and personalised news feeds. Content can be targeted by role, team, or location without individual email addresses. Flip only requires employees to have a name, username, and password, so it is an ideal solution for companies with high proportions of frontline, seasonal, casual, or part-time workers.

A frontline employee experience platform is a digital solution that connects deskless workers (retail staff, warehouse employees, restaurant teams, etc.) to everything they need at work – from communication and company knowledge to everyday tasks and HR services – usually through a mobile app. Unlike traditional intranets designed for desk workers, these platforms are optimised for mobile devices and areas with poor connectivity.

Every app is different, but Flip customers frequently cite these advantages of an employee app:

• Employees can be reached instantly, wherever they work

• HR tools and services can be accessed by all employees, eliminating multiple, slow, paper-based processes

• High adoption and onboarding rates, because of usefulness and resemblance to consumer apps

• Targeted information can be delivered to specific groups of employees easily

• Businesses can get instant feedback via surveys, likes, reactions, and comments

• No hardware costs since the app runs securely on private smartphones

Modern employee experience platforms like Flip include enterprise-grade security features: look for end-to-end encryption, role-based access controls, remote device management, SSO and Multi-Factor Authentication. They're designed to be far more secure than employees using personal messaging apps for work communication.

Flip not only includes bank-grade security features – we also follow the strictest security standards in how we access, process, and store data. Flip is fully GDPR-compliant and hosted in the EU on servers with ISO 27001 certification. We encrypt all messages and store them in a database that can only be accessed locally. Employees' privacy is also protected: the app cannot access private smartphone data and can also be muted outside of working hours. For detailed information, visit our Trust Centre.

The time it takes to implement an employee communication platform can vary widely: smaller projects can go live within days, while larger strategic implementations may require additional time depending on integration complexity.

At Flip, we typically plan 5-8 weeks from kick-off to active usage. Our implementation follows a structured 4-phase approach: preparation and goal-setting (week 1), project kick-off and system setup (week 2), user integration and rollout strategy development (weeks 3-4), and go-live with onboarding and optimisation (weeks 5-8).

High-performing employee communication apps can achieve 70%+ adoption within the first month when properly implemented. Success factors include: intuitive, social media-like interfaces, immediate value for employees (like payslip or shift plan access), management endorsement, and addressing real communication pain points rather than adding complexity.

Key ROI metrics include: reduced onboarding time and costs, faster communication response times, decreased use of personal messaging apps for work, and increased completion rates for company initiatives. Many companies also track employee satisfaction scores and operational efficiency improvements.

If you look on the internet, you’ll find claims like 'for as little as the cost of a latte macchiato.' We could make similar statements, but we don’t really see the value in doing so. The actual cost of an employee platform depends not only on the number of employees in your company but also on the features you want to use and the integrations you require. Instead, get in touch with us today. We'll prepare an individual quote that is based on your needs and contains precise figures – without comparisons to the price of a hot drink.