Your frontline team's new favourite colleague

There is zero to minimal training required – most employees start using Ask AI effectively within minutes. Since it works similarly to normal messaging and guides employees step-by-step, extensive training programs aren't necessary.

Employee concerns often centre around three things: jobs being threatened by technology, data privacy and security, and having to learn another tool.

Ask AI isn’t here to replace frontline roles – and it can’t. It’s designed to help employees do their jobs better, faster, and with more confidence, so they can focus on what they do best. Since it’s fully embedded in Flip, it’s GDPR-compliant and data isn't used to train third-party models. And because it works like messaging a colleague, there’s no training or technical know-how needed.

To introduce AI effectively, involve staff early, invite feedback, and highlight how it removes roadblocks — not control. Start with real, everyday use cases that save time and reduce frustration. Be transparent about how it works, what data it uses, and how it benefits employees. When AI clearly makes work easier, frontline teams are quick to embrace it.

Ask AI respects all existing access permissions – employees only see information they're already authorised to access. All data remains within your security framework, meets GDPR compliance, and follows enterprise-grade privacy standards. Your data is not used to train large language models (LLMs) outside of Flip.

Look at both usage and impact. Key metrics include:

• Reduction in support tickets

• Time saved for HR and managers

• Workflow completion speed

• Employee satisfaction (pre/post adoption)

You can start with a single department or location for a given time period (e.g. 30 days). Focus on your most common employee questions and one workflow (like time-off requests). Measure before-and-after metrics, gather employee feedback, then scale based on proven results.

Ask AI can give new employees instant access to answers about policies, tools, and processes — no need to wait for a manager or scheduled training. That means faster ramp-up, less churn during onboarding, and less strain on HR and supervisors.

Ask AI draws from your company posts and complete Knowledge Base – policies, procedures, troubleshooting guides, and best practices – to provide instant, referenced answers. It learns from new content and respects user attributes to deliver the most relevant information for specific roles and situations.

Ask AI ensures every employee has instant access to up-to-date safety protocols, equipment procedures, and compliance guidelines — across every shift and site. It pulls accurate answers from official sources, even when the information is buried in long documents or PDFs, reducing the risk of errors and outdated practices.

It also streamlines key processes like incident reporting, maintenance requests, and compliance training — helping manufacturers stay audit-ready and workers stay safe.

Unlike generic bots, Ask AI is powered by both Generative AI and Agentic AI. It's learns from your company’s actual content and doesn’t just respond – it acts. It can trigger workflows, send reminders, and surface relevant content and documents automatically. It behaves more like a colleague than a chatbot.