The app creates a "we" feeling across all sites

100% usage rate

12 sites

since 2018 Flip is being used

Pharmacist photographed through window with drugs in background

The Flip effect: How the Mache pharmacy connects all employees

The MACHE pharmacy group has been using Flip since 2018 and thus since the very beginning. In the pharmacy & healthcare industry, there are constantly new regulations and tasks such as drug updates or, especially during the pandemic, the implementation of corona tests and the issuance of digital vaccination certificates.

Especially with multiple locations, it is therefore a huge challenge to keep all employees informed about news. Both management and workforce benefit from the employee app. Management can write a post in just a few minutes and distribute information quickly and easily. At the same time, employees receive all relevant news directly on their smartphones. And if someone is on vacation, the person can simply scroll through the newsfeed on the first day of work and read up on all the information. Pharmacy Owner Robert Mache emphasizes: "I would never take the step backwards again without a digital chat & information program. Flip is part of the company."

Robert Mache in the apothecary smock is smiling into the camera

“I find it hard to imagine life without Flip now. I would never go back to not having a digital chat and information-sharing program.”

Robert Mache

Pharmacy Owner Mache pharmacy

Before

No uniform information channel for all locations
Information must be distributed individually via the 12 pharmacy management teams
Employees have to ask for the information in a time-consuming way in the team

Now

The app connects the pharmacies and creates a cross-site "we" feeling
All employees are more informed and constantly up to date
Flip is part of the company

Company Portrait

The tradition of pharmacy has existed in the Mache family for over 200 years. The MACHE pharmacy group, which grew out of this tradition, is committed to providing healthcare for the entire population. With 12 retail pharmacies in the greater Stuttgart area, an online mail order business with a multi-channel solution, and patient-specific drug blistering under cleanroom conditions, the MACHE pharmacy group is ideally positioned to meet the challenges of the future and to develop innovative care concepts.