24–25 April 2024Now

Retail Technology Show London

The Retail Technology Show is for retail and hospitality organisations looking for the right tools, solutions and advice on how to enhance customer experience, increase operational effectiveness and drive sales.

Venue: Olympia London, Hammersmith Road Kensington

Retail Technology Show London

Day 1: 12:00PM - 12:40PM

Tired of wasting time and money? Learn how leading retailers are winning at employee engagement.

Employee engagement presents a significant challenge for organisations grappling with low morale, productivity, and retention rates among their workforces.

According to Gallup, a staggering 77% of employees feel disengaged at work, with frontline workers facing even greater challenges.

To understand why, we spoke directly with frontline workers, gaining valuable insights into their unique needs and perspectives.

In this session, HR tech expert Luke Boshoff will dive into these raw frontline perspectives and extract actionable insights for you, including:

  • Explore why companies consistently fail to engage frontline employees,
  • What frontline employees really think and want,
  • Real-world success stories from well-known companies like McDonald's Germany and German retail giants REWE and EDEKA,
  • How to pick engagement solutions that embrace the diversity of your frontline workforce


Luke Boshoff - HR Technology Consultant

Luke Boshoff, a technology enthusiast and advocate, champions transformative solutions that engage and enable employees. With over 14 years of experience with HR technologies including SuccessFactors, Cornerstone OnDemand and Workday, Luke has consulted and educated buyers on how they can adopt software applications to realise technology-driven business value. He has worked with companies from all major industries, identifying and implementing ways to transform their organisations.