GUide: Hospitality under pressure
How to keep your best people when budgets are tight
The hospitality industry is under intense pressure from rising costs and ongoing staff shortages, making it harder for operators to afford the employees they need and keep them happy and engaged. In this guide, you'll learn how to:
Improve employee retention and engagement.
Close communication gaps.
Build skills and career paths.
Implement a "digital fix".
Why this guide matters now more than ever
If you’re running a hospitality business you’re faced with the need to do more with less, whilst retaining high service levels.
You need to be able to overcoming rising costs, frequent sick days & high turnover.
Guide Overview
Highlights from the hospitality guide
Retention is now a survival strategy
Every resignation avoided protects your bottom line. With rising costs and staffing shortages, keeping existing employees engaged and productive delivers a higher ROI than any new hire.
Burnout costs more than you think
Disengaged employees are 81% more likely to call in sick. Reducing stress and improving engagement can cut absenteeism by 41% and attrition by 72%.
Communication gaps drain revenue
Only 1% of dissatisfied employees say their company communicates well. When updates are missed, service slows and mistakes multiply — hitting guest satisfaction and profits.
Smart training delivers fast ROI
Digitising onboarding cuts training time by up to 50%. Mobile, on-the-go learning keeps teams confident and consistent, even during seasonal peaks.
Real results from leading hospitality brands
'Our team loves how easy Flip is to use – messaging, posting, and staying connected has never been simpler.'
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Flip is the frontline employee platform that hospitality businesses use to reach and rally their people. It instantly connects every employee with relevant news and knowledge and makes everyday tasks like shift planning and time tracking a breeze.
